Order Processing
Orders are prepared as quickly as possible once confirmed. We will contact you if anything about your order or delivery address needs clarification.
Domestic Delivery
Orders within Australia are sent using a trusted delivery service. Timeframes vary by location and are confirmed at the time of dispatch.
International Delivery
Kalodia serves customers internationally. Delivery availability, shipping costs and estimated delivery times vary depending on the destination and product.
If you would like confirmation regarding delivery to your country before ordering, please contact us and we will confirm what is possible for your address.
Shipping Costs
Shipping is calculated based on destination, weight and the products ordered. Your final shipping cost is confirmed before payment is completed.
Duties & Taxes
Any import duties, taxes or customs charges applied by the destination country are the responsibility of the customer.
Tracking & Issues
Where tracking is available, we will share it with you. If your order is delayed or arrives damaged, contact us on +61 430 428 822 or WhatsApp and we will help resolve it.
Questions about this policy? Our team is happy to help.
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